App Tips

How to Find a Game On-Demand and Tag & Share Highlights

Tagging and sharing highlights from your games is simple. You can save as many tags as you like while your subscription is active. Any highlights you save will remain accessible to you on your account even after your subscriptions expires. Watch the video above. Below is the text script for quick reference:

Let’s find a game on-demand and save and share a highlight.

First, select the venue from our list of venues or search for it by typing the name in the search field.

On the venue screen, select the field where you played the game.

On the field screen, the view will default to today’s date or the most recent date of video coverage. To view a game in the past, tap on the “Watch On-Demand” tab, then tap on the date menu and choose the date of your game. All games are accessible on-demand for 90 days from date of play.

Next, choose the hour for the start time of your game. In this example, I’ll choose 9am. When I attended the game at the venue, I noted that the great play occurred at 9:22am, so I’ll scan through the hour to 9:21am. When the moment you want to save occurs just tap the TAG button.

Tools will appear below the video to name and trim the 60-second highlight. Drag the start point to the beginning of the moment, then play the video and note the end time of the moment. In this example, the moment ends at 9:22:16, so I’ll drag the end point to that time. Then tap in the name field to add a name for your highlight.

Now you are ready to save the tag. Tap ‘Save and Share’ to share the highlight with HiCast so we can potentially share it in our Featured highlights and social media. Tap ‘Save’ if you do not want to share the highlight with us at that time.

To view, edit, download and share your highlight with family and friends, tap on “My Highlights” from the primary navigation. Then tap on the highlight from your list. They will appear in chronological order with the most recent at the top.

Tap on the orange more icon (…) to reveal the menu of options.

Select ‘Copy Link’ to save and share a link to this highlight in a text message or email. Any viewer will be able to watch your highlight via this link.

Select ‘Submit to HiCast’ if you want to share the highlight with us so we can potentially share it in our Featured highlights and social media. The Player Profile dialog will appear so you can tell us more about your player and the moment.

Select ‘Download’ to download the highlight to you computer or mobile device. This generates an mp4 file you can save and upload to Instagram or TikTok. We will also send an email to you with the video highlight making it easy to save to your mobile device’s photo library.

Select ‘Go to On-Demand Hour’ to quickly return to the hour of this highight in the on-demand footage. This give you quick access to recreate the highlight or to create more highlights from this game.

Still have questions? Contact our help desk at support@hicastsports.com

Celebrating Fathers and the Moments That Matter™

Today, we’re kicking off our Father’s Day HiCast Highlight Contest. Share your best HiCast game highlights with us now through Father's Day on Sunday, June 18th for a chance to win a FREE Annual HiCast Family Pass for your dad, grandad or father-figure (a $215.93 value) and a Rawlings drawstring bag for your featured player!

How to enter your HiCast highlight:

1. Login here: https://watch.hcst.me

2. Select "My Highlights" in top navigation.

3. Tap on the highlight(s) you want to submit to us.

4. Tap the orange (...) icon and select "Submit to HiCast"

5. If you have not yet added your player's profile, tap "Add Player Profile" and fill in the fields, then tap the "Update" button. Be sure to add your player profile to your account so we can feature your player's name, team name and age division, and social tags in any HiCast highlights you submit to us to be featured in our product and across our social media.

6. Select your player from the drop-down menu on the submission form, share some details about the moment, and tap the "Submit" button.

We feature highlights daily, so follow us in FB, Instagram, Twitter and TikTok to see if you've been featured and we’ll announce the winner on Monday, June 19th.

Not sure how to watch a game on-demand and save and share highlights?

All recorded game footage is accessible to watch on-demand for 90 days from date of play. You can save, download and/or share highlights from our game footage. Each highlight can be up to 60 seconds in length, and you can create as many as you like while you have an active subscription. Any highlights you save remain saved and accessible to you on your account after you cancel your pass.

To find a game from the past to view on-demand:

  1. Select the venue or search for it on our home page. You can search by venue name, city, state or sport.

  2. The Venue screen will show a list of field/court numbers or names. Tap a field/court to view games on that field. The display will show the live or most recent date available of game video. To choose a day in the past, tap the "On-Demand" tab over the video player. The video will update.

  3. Tap on the date to choose the date of the game you want to watch. Then, choose the hour closest to your game start time. The video will update. Slide the timeline on the video player to fine-tune your time selection within the game. After you watch the current hour, just select the next hour from the hour drop-down menu above the video window to continue watching the game. 

To save, download and/or share a link to a highlight:

  1. Just tap the "TAG" button on the video window when you see the moment you want to save. The tag toolbar will appear below the video player displaying 60 seconds past your tag time. You can move the orange sliders to trim your highlight (set start and end time), then tap in the name field to name the highlight. After you tap the Save button, your highlight will be saved to your My Highlights screen. 

  2. My Highlights is accessible in the top navigation. To download or share a Highlight, tap on the one you want to share and it will appear for you to view. Tap on the orange more icon (...) on the right and select Copy Link to share a link to your highlight, or Request Download to download it to your desktop or mobile device.

  3. If you Copy Link and paste the link to the highlight into a text message, email, FB post, etc., anyone can view the shared highlight on our site. A viewer doesn't need an account to view your highlight. 

  4. If you Request Download, we will prepare your highlight for download. Once the file is ready, it will download to your computer or device and we'll email it to the email associated with your account. Video file is a .mp4 format.

If you’ve got questions, give us a shout!

Sitting in the Stands? Live tag your moments on the field!

Did you know that you can use our mobile app like a remote control to live-tag your player's game while you keep your eyes on the field? It's easy.

Make sure your location services is turned on for our HiCast Sports app. If it is, we'll serve up our super cool Live Tag feature when you visit one of our ballparks. Find your venue, then the field and game in our app, and tap the Live Tag bar to reveal the tag screen. It's synced with our cameras so when a great hit or play happens, tap to tag your moments, then edit and share 'em between innings or after the game.

Need help? Give us a shout and someone from our coaching staff will get right back to you.